About Carrie
Most of the people I work with wouldn’t be obvious candidates for therapy. They’re the person other people call when things go wrong. Not the person who makes that call themselves. To everyone around them, they have it together.
Sometimes something specific brings them in. A betrayal, a breaking point, a situation they can’t think their way out of anymore. Sometimes it’s quieter than that. Just the exhaustion of carrying the emotional weight for too long and being done with the same patterns repeating.
Either way, they’re looking for someone who finally gets it. If that’s you, you’re in the right place.

Carrie Heinze-Musgrove, LCPC
Licensed Clinical Professional Counselor, Illinois
Licensed Professional Counselor, Texas
Registered Florida Telehealth Provider
Available to International clients on a case-by-case basis.
Nearly 30 years of clinical experience.
I work with people who are done circling the same place and ready for something to actually change.
Chicago native. Texas Resident. Die-hard Cubs fan. Devoted owner of a Blue Chow Chow with a black tongue and very strong opinions.
Why I Do This Work
I didn’t become a therapist because I had it all figured out. I became one because I have always been fascinated by why people do what they do. Why smart, capable people stay stuck. Why the same patterns keep showing up in different relationships. Why understanding something so clearly isn’t enough to change it.
That curiosity never went away. Nearly 30 years later it’s still what drives every session.
What Makes My Approach Different
I am a Licensed Clinical Professional Counselor with nearly 30 years of clinical experience. For much of my career I worked in intensive clinical settings including inpatient programs, partial hospitalization, and intensive outpatient care. Most therapists learn about intensive work. I built my clinical foundation inside it.
I’ve been working virtually since 2013. While most therapists were still debating whether it was even real therapy, I was already years in. That kind of experience changes how you work. That environment taught me what actually creates change and what doesn’t, in a way that weekly therapy simply cannot replicate.
What I know from that experience is this. Change doesn’t happen because you understand something. It happens because you learn to respond differently in the moments that used to pull you right back into the same pattern. That is what we work toward together.
The work is grounded in what is actually happening in your life right now. Not patterns in the abstract. Real situations, real moments, real decisions, and what got in the way of you doing what you actually wanted to do. We look closely at what is actually happening in real time. I ask direct questions and point out what I am noticing, and together we slow things down enough that you can start to see the choices you actually have.
You may have a lot of insight already or you may just be beginning to see the pattern. Either way, if you are done circling the same place and are ready for something to actually change, this is the work.
What Changes
This work is not about gaining more insight. It’s about something more practical and more lasting than that.
You become able to make a decision and stand behind it, even knowing someone might push back. You stop over explaining, over preparing, and over apologizing for what you need. You find your voice in the moments that used to shut you down. You learn to hold a boundary not because you’ve rehearsed the perfect words, but because you finally trust yourself enough to mean it.
You stop abandoning yourself to keep the peace.
That is what I work toward with every client.

Working Together
Reaching out to a therapist isn’t always easy, especially when you’re someone who is used to handling things on your own.
You don’t need to have it figured out before you contact me. You just need to feel like something isn’t working and be ready to look at it honestly.
If that sounds like where you are, I would be glad to talk.
